Please choose the right answer(s):

What are the most attractive features to you in the Aeroflot Cargo service?

Schedule and network

Tariff policy

Customer service level

How do you estimate the offered rates level?

How do you estimate the customer support level of RCR (HHN)?

- Low-qualified staff

- Lack of language skills

- Lack of communication skills

- Long waiting for response

Whether the Web booking option is interesting to you?

What is the most suitable way to communicate (book) with customer support service of RCR (HHN)?

Telephone

E-mail

Formal messages/FFR etc.

How do you estimate the level of CASS accounting service rendered by RCR (HHN)?

- Wrong invoicing

- Lack of communication skills

- Long waiting for response


Your contact details, non-mandatory